Refund policy
Return & Refund Policy
At VYBZOR, we want you to shop with confidence.
Returns
For eligible orders delivered within the United States, we accept return requests within 7 days of delivery.
Items must be unworn, unused, and returned with their original tags and packaging.
Please contact us through our Contact page within 7 days of receiving your order.
All returns must be authorized before shipping. Once approved, return instructions will be provided. Eligible items must be shipped back within 7 days of submitting the return request.
International Orders
Standard returns for change of mind are not currently available for orders delivered outside the United States.
If your international order arrives damaged, defective, or incorrect, please contact us so we can review the issue.
This policy does not limit any rights provided by applicable consumer protection laws.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and clear photographs.
We will review the issue and work toward an appropriate resolution.
Non-Returnable Items
Certain products, including swimwear, bodysuits, lingerie, jewelry, beauty products, face masks, and final-sale items, are generally not eligible for standard returns.
Return Shipping
Customers are responsible for return shipping costs unless the return results from an incorrect or damaged item.
Original shipping charges are generally non-refundable, except where required by law.
Refunds
Once an eligible return has been received and inspected, we will notify you of the outcome.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Exchanges
We do not currently offer direct exchanges.
Contact Us
For questions about returns or refunds, please contact VYBZOR through our Contact page.